Store AI

Ask the store anything.

Ask in plain words. It reads your orders, products, customers and sales, and answers in a few sentences with the chart beside them, drawn from your store's real figures. It never talks to customers.

What it reads

Your store.
Not the internet.

It answers from your store's own records and nothing else. Every chart is drawn from the figures the store returned, never from the AI's own words.

Orders and returns

What was bought, when, for how much, where it went and where it is now. Refunds, returns and cancellations included, and sales for any period beside the one before.

Products and stock

Stock by size and colour, prices and descriptions, what's running low, and how long the stock will last at the rate it's selling.

Customers and visits

One customer at a time by email or phone, with every order; who came back and who didn't; and, once Google Analytics is connected, who's on your site right now.

It also knows your returns, shipping and cancellation rules and the sales dates coming up.

Your revenue stays private.

Revenue figures and reports are for administrators only. Agents only see order counts and each order's own amount.

In the conversation

Ask about the customer you're talking to.

Switch the reply box to AI and ask. Store AI answers about this customer, in the thread as a note only your team sees, with their orders under it.

Conversation with Roy Mustang

Is #1043 on its way?
Has Roy had trouble with an order before?
Store AI, only agents see this
Once. #1021 in June was Waterproof Gloves, refunded because they let the rain in. #1043 is a Fire Extinguisher and it's already dispatched.
Orders
4
Spent
$312
- #1043Fire ExtinguisherDispatched
- #1021Waterproof GlovesRefunded
Yes Roy, #1043 is on the road now. And sorry again about the gloves in June.

The rule

AI for your team.
People for your customers.

Customers never get a bot. Store AI works on your side of the window: it reads the store, answers your team, draws the chart and shows what it read. It can't refund, cancel or send anything. Every message a customer receives was written by someone on your team, or by ours if you take the 24/7 staff.

The rest of the box

It lives inthe dashboard.

Store AI has its own page in the dashboard, beside the inbox, the orders and the reports, and a switch in every conversation's reply box. Nothing extra to install, nothing extra to pay.^‡

Integrations

Pro

Every channel in one inbox.

Email, SMS, WhatsApp, Instagram, Facebook Messenger, TikTok and more.^†

See integrations

Pricing

$0to start

Free: Live chat, pop-up campaigns, the dashboard and the apps.$0
Pro: Multi-channel inbox, built-in translation and Store AI.^‡$99/mo
Managed: Our 24/7 staff managing your store.$2,999/mo

Start free See pricing

Live chat

Free

On your site, in your colours.

No branding of ours on it.

See live chat

Built-in translation

Pro

No language barriers.

Incoming and outgoing messages, in over 30 languages.

See translation

Dashboard

Free

The whole store, one screen.

Reports, orders, customers, inbox.

See the dashboard

^† Certain communication channels may be subject to additional requirements before they can be enabled. Please refer to our documentation for more information.

^‡ Store AI provides information on your store, customers and orders. We do not offer customer-facing AI, so your customers always receive the best possible experience.

Get answers straight from your store.

1. Connect the store
2. Open the dashboard
3. Ask it something