Live chat

Live chat software that earns trust and increases sales.

Communicate with your customers across multiple channels, see their customer information and carry out order actions from within the chat window. Built-in translation makes multilingual communication seamless.

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yourstore.com/products/straw-hat

New in

Hats

Straw Hat

$54.00

Built for adventure and made to last, the perfect hand-me-down. Ships in two days, free returns for thirty.

SMLXL

Add to cart

Fällt der Strohhut groß aus?
Nein, er fällt normal aus. Bei 57 cm Kopfumfang passt M.
Agent wrote it in English

Nachricht schreiben

Fällt der Strohhut groß aus?
Nein, er fällt normal aus. Bei 57 cm Kopfumfang passt M.

Your brand

Fully customisable via CSS.

A clean base design that takes your colours and type. No logo of ours and no "powered by".

Try an example

Custom CSS

Presets to start from. Each one is a complete stylesheet to build on, not a skin you're stuck with.
Your colours and type. The window takes the store's palette and font, so it reads as part of the site, not a plugin.
No branding of ours on it. Nothing in the corner, nothing in the footer, nothing in the title.

Pop-up campaigns

Conversion campaigns included free.

The widget doubles as a marketing surface. A promotion, a launch or a free-shipping weekend goes out as a pop-up from the launcher.

Push notifications

Know the moment it lands.

A ping reaches the phone and the desktop app the moment a message arrives, so the first reply does not wait for someone to check an inbox. iOS, Android, Mac and Windows.

Get the apps

Languages

No more language barriers.

Translate incoming and outgoing messages in over 30 languages with our built-in translation feature, so hours and languages stop deciding which countries you can sell to.

Deutsch
Wo ist meine Bestellung?
Agent sees: Where is my order?
Français
Où est ma commande ?
Agent sees: Where is my order?
日本語
注文はどこですか？
Agent sees: Where is my order?
한국어
주문은 어디에 있나요?
Agent sees: Where is my order?

The order

Manage orders from within the conversation.

The customer's orders, their status and their history sit next to the conversation, and the agent acts on them from the same place, without a login to your store.

The rest of the box

Live chat is just the start.

Every plan includes live chat, the dashboard and the apps. Pro adds multi-channel inbox, built-in translation and Store AI.^‡

Integrations

Pro

Every channel in one inbox.

Email, SMS, WhatsApp, Instagram, Facebook Messenger, TikTok and more.^†

See integrations

Pricing

$0to start

Free: Live chat, pop-up campaigns, the dashboard and the apps.$0
Pro: Multi-channel inbox, built-in translation and Store AI.^‡$99/mo
Managed: Our 24/7 staff managing your store.$2,999/mo

Start free See pricing

Dashboard

Free

Reports for the whole store.

Revenue, orders, refunds, exports.

See the dashboard

Built-in translation

Pro

No language barriers.

Incoming and outgoing messages, in over 30 languages.

See translation

The apps

Free

Your inbox on every device.

iOS, Android, Mac, Windows.

See the apps

Store AI^‡

Pro

An assistant that reads your store.

Briefs your agents. Never talks to customers.

See Store AI

^† Certain communication channels may be subject to additional requirements before they can be enabled. Please refer to our documentation for more information.

^‡ Store AI provides information on your store, customers and orders. We do not offer customer-facing AI, so your customers always receive the best possible experience.

Put it on your site now.

1. Connect the store
2. Set up your channels
3. Instantly answer all emails & DMs

Start free See pricing

Works with

Shopify
WooCommerce
Medusa