Dashboard

See everythingyour store is doing.

Orders, returns, customers and sales in one place, updated as they happen. Fulfil, refund and add tracking without logging in to your store, and pull reports for any period.

Start free

Reports

Any period.
Any question.

Revenue, orders, average order value and refunds, over today, a week, a quarter or the dates you type in. Every report exports, so the accountant gets a file and not a screenshot.

Your revenue stays private.

Revenue figures and reports are for administrators only. Agents only see order counts and each order's own amount.

Orders

Order context & management.

Our e-commerce integration lets you perform the most common support actions from within the conversation. Refunds, cancellations, address changes and parcel tracking happen right there, and none of it needs a login to the store itself.

Customers

Every customer, remembered.

Each customer's profile holds their order history, returns, conversation history and coupons, and it opens straight from the chat.

Notification Centre

The store, as it happens.

New orders, new messages and returns arrive in the window as they happen, and a push notification reaches the phone at the same moment.

Store AI assistant

Ask the store anything.

The assistant sits in the same window. It answers from your orders, products and customers, and briefs the agent before a reply. It never talks to customers.^‡

The dashboard isjust the start.

Every plan includes the dashboard, live chat and the apps. Pro adds multi-channel inbox, built-in translation and Store AI.

Integrations

Pro

Every channel in one inbox.

Email, SMS, WhatsApp, Instagram, Facebook Messenger, TikTok and more.^†

See integrations

Pricing

$0to start

Free: Live chat, pop-up campaigns, the dashboard and the apps.$0
Pro: Multi-channel inbox, built-in translation and Store AI.^‡$99/mo
Managed: Our 24/7 staff managing your store.$2,999/mo

Start free See pricing

Live chat

Free

On your site, in your colours.

No branding of ours on it.

See live chat

Built-in translation

Pro

No language barriers.

Incoming and outgoing messages, in over 30 languages.

See translation

Store AI^‡

Pro

An assistant that reads your store.

Briefs your agents. Never talks to customers.

See Store AI

^† Certain communication channels may be subject to additional requirements before they can be enabled. Please refer to our documentation for more information.

^‡ Store AI provides information on your store, customers and orders. We do not offer customer-facing AI, so your customers always receive the best possible experience.

Run your store from one place.

1. Connect the store
2. Set up your inbox
3. Open it anywhere