Integrations
Sell on Shopify WooCommerce or Medusa Hear from Email SMS Instagram Messenger TikTok WhatsApp LINE and Telegram Answer from one inbox
The platform you sell on, and the channels customers write to. Nothing to migrate: the store stays where it is, and every message lands in the same place.
Store platforms
Shopify, WooCommerce
and Medusa.
Orders, returns, customers and stock come straight from your store into the dashboard. The store owner connects it once, and agents never need a store login.
Shopify
Connected through Shopify's Admin API. Install from the store's admin and the dashboard fills with the store.
WooCommerce
A plugin on the WordPress site. It talks to the dashboard; your hosting, theme and checkout are untouched.
Medusa
Plugins on the Medusa backend. The storefront needs nothing new.
Set up a unified inbox
Eight channels.
Same list.
Wherever a customer writes, the message lands in the inbox beside the others. Add the channels you use; skip the ones you don't.
Any mailbox over IMAP.
SMS
Messages to your number.
Direct messages to your account.
Facebook Messenger
Messages to your Facebook page.
TikTok
Messages to your TikTok account.
Messages to your business number.
LINE
Messages to your official account.
Telegram
Messages to your bot.
One feed
Every channel lands in the same conversation list.
An Instagram message and an email sit in one list, in the order they arrived. The reply goes back on the channel the customer wrote from, and the order sits beside the conversation either way.
Your store stays put
Nothing to migrate.
The store you already run is the store we connect to. Products, orders and customers stay in it; the dashboard reads them from there.
Connected, not copied
Orders, stock and customers are read from the store as it happens. There is no second copy to keep in step.
No store login for agents
The owner connects the store once. Everyone else works from the dashboard and never sees a Shopify, WooCommerce or Medusa password.
Checkout untouched
Your theme, checkout and hosting are not part of the connection. Customers see nothing change.
The rest of the box
Connected once.Used everywhere.
Every plan includes live chat, the dashboard and the apps. Pro adds multi-channel inbox, built-in translation and Store AI.‡
Pricing
$0to start
- Free: Live chat, pop-up campaigns, the dashboard and the apps.$0
- Pro: Multi-channel inbox, built-in translation and Store AI.‡$99/mo
- Managed: Our 24/7 staff managing your store.$2,999/mo
Built-in translation
ProNo language barriers.
Incoming and outgoing messages, in over 30 languages.
‡ Store AI provides information on your store, customers and orders. We do not offer customer-facing AI, so your customers always receive the best possible experience.
Plug the store in.
- 1. Connect the store
- 2. Set up your channels
- 3. Instantly answer all emails & DMs
Stores
- Shopify
- WooCommerce
- Medusa