The same dashboard, on our phones.

Orders, returns and every conversation, in a native app for iOS and Android. Push notifications reach the staff working your store the moment an order, a return request or a customer message comes in, so nothing waits for someone to be at a desk.

Download on theApp StoreGet it onGoogle Play
Orders
Today
#1051Nadia Berg£212.00
Processing
#1049Tomas Ek£96.00
Processing
#1047Lars Nyström£126.00
Dispatched
#1045Amélie Fournier£168.00
Dispatched
#1043Maya Lindqvist£84.00
Processing
Yesterday
#1041Priya Raman£126.00£84.00
Partially refunded
#1039Jonas Weber£148.00
Dispatched
#1037Sofia Marchetti£158.00
Delivered
23 Orders 1 Chats Settings
Order
#1043 Processing
Placed Aug 13, 00:12
Items 2
Total £84.00
Maya Lindqvist
maya.lindqvist@example.com
Line items
Navy overshirt M £68.00
Ribbed beanie Charcoal £12.00
Subtotal£80.00
Shipping£4.00
Total£84.00
Shipping address
Sveavägen 41, 111 34 Stockholm, SE
Order notes
System
Order status changed from Pending payment to Processing.
Aug 13, 2026, 00:14
System
Adjusted stock: Navy overshirt (8→7)
Aug 13, 2026, 03:06
Private note
Swapped to Large before dispatch. No price difference, same dispatch.
Aug 13, 2026, 03:07
Add tracking
Refund
Note
Status
Live Chat
A
Maya Lindqvist 2m
That was fast, thank you!!
A
Jonas Weber 11m
Hi! Ist meine Bestellung schon unterwegs? 1
A
Nadia Berg 22m
Both are in the same parcel, nothing else to do.
A
Ana Duarte 40m
Label's in your email, and the postage is on us.
A
Amélie Fournier 1h
The return label worked, thank you!
A
Tomas Ek 2h
Perfect, that's the right size.
A
Yuki Tanaka 3h
大阪へも配送していますか？
A
Lars Nyström 4h
Got the label, thanks. Posting it tomorrow.
A
Sofia Marchetti 5h
Found it with my neighbour, all sorted.
A
Priya Raman 6h
Refund's showing, thank you.
A
Diego Alvarez 1d
As soon as it's scanned in we'll refund the same day.
A
Hannah Weiss 1d
Thanks, we'll refund the moment it lands with us.
23 Orders 1 Chats Settings
A
Can I swap the medium for a large before it ships?
Maya · 03:04
Done, swapped to large and your confirmation's been updated. Same dispatch, ships this morning.
Robin · 03:07
That was fast, thank you!!
Maya · 03:09
Type message
Reply Note AI
A
Can I swap the medium for a large before it ships?
Maya · 03:04
Done, swapped to large and your confirmation's been updated. Same dispatch, ships this morning.
Robin · 03:07
That was fast, thank you!!
Maya · 03:09
Type message
Reply Note AI
Maya Lindqvist maya.lindqvist@example.com Sveavägen 41, 111 34 Stockholm, SE
Latest order
#1043 13 Aug 2026
Processing £84.00
Orders
14
Revenue
£1,190
Returns
1
Orders Returns Coupons Convos
#1043 Processing £84.00 13 Aug 2026
#1017 Delivered £126.00 28 Jul 2026
#0994 Delivered £72.00 9 Jul 2026
View all 14 orders

Features

Built for the way the floor actually works.

Orders

Every order and return request, with the customer's history attached.

Orders
Today
#1051Nadia Berg£212.00
Processing
#1049Tomas Ek£96.00
Processing
#1047Lars Nyström£126.00
Dispatched
#1045Amélie Fournier£168.00
Dispatched
#1043Maya Lindqvist£84.00
Processing
Yesterday
#1041Priya Raman£126.00£84.00
Partially refunded
#1039Jonas Weber£148.00
Dispatched
#1037Sofia Marchetti£158.00
Delivered
23 Orders 1 Chats Settings

Chats

Every conversation from every channel, in the same place as the order.

Orders
23 Orders 1 Chats Settings

Customer history

Her orders, returns, coupons and every past conversation — attached to the thread you are already in.

Orders
23 Orders 1 Chats Settings
A
Can I swap the medium for a large before it ships?
Maya · 03:04
Done, swapped to large and your confirmation's been updated. Same dispatch, ships this morning.
Robin · 03:07
That was fast, thank you!!
Maya · 03:09
Type message
Reply Note AI
Download on theApp StoreGet it onGoogle Play

Stop letting customer service hold you back

A team on your store around the clock, on every channel, for one flat monthly price.

Get Started